Outsourcing

Business Process Outsourcing:

Insurance processing:
New business acquisition and promotion, claims processing, policy maintenance and policy management.

Data entry and data processing:
Data entry from paper, books, images, e-books, yellow pages, web sites, business cards, printed documents, software applications, receipts, bills, catalogs and mailing lists.

Data conversion services:
Data conversion for databases, word processors, spreadsheets and software applications. Data conversion of raw data into PDF, HTML, Word or Acrobat formats.

Customer support services:
24/7 inbound / outbound call center services that address customer queries and concerns through phone, email and live chat.

Technical support services:
Installation, product support, running support, troubleshooting, usage support and problem resolution for computer software, hardware, peripherals and internet infrastructure.

Telemarketing services:
Interacting with potential customers and creating interest for the customer's services/ products. Up-selling, promoting and cross selling to existing customers and completing online sales processes.

Form processing services:
Online form processing, payroll processing, medical billing, insurance claim forms processing and medical forms processing.

Online research:
Internet search, product research, market research, surveys, analysis, web research and mailing list research.

IT help desk services:
Level 1 and 2 multi-channel support, system problem resolutions, technical problem resolution, office productivity tools support, answering product usage queries and performing remote diagnostics.

Knowledge Process Outsourcing:

Data Analytics
Network Management
Training and Consultancy
Business and Market Research
Writing and Content Development
Legal Process Outsourcing
Intellectual Property (IP) Research